1. Acceptance of Terms
By accessing or using the Lectus Innovation LLP website (the “Site”), you agree to comply with and be bound by these Terms and Conditions. If you disagree with these terms, please refrain from using the Site.
2. Use of the Site
You may use the Site for lawful purposes only. You are prohibited from violating any applicable laws, rules, or regulations in your use of the Site.
3. User Accounts
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.
4. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Lectus Innovation LLP and is protected by copyright, trademark, and other intellectual property laws.
5. Third-Party Links
The Site may contain links to third-party websites. Lectus Innovation LLP is not responsible for the content or accuracy of these websites, and your use of third-party websites is at your own risk.
6. Disclaimer of Warranties
The Site is provided on an “as-is” and “as-available” basis. Lectus makes no warranties, expressed or implied, regarding the Site’s accuracy, completeness, or availability.
7. Limitation of Liability
In no event shall Lectus Innovation LLP be liable for any indirect, consequential, incidental, special, or punitive damages, arising out of or in connection with your use of the Site.
8. Changes to Terms and Conditions
Lectus Innovation LLP reserves the right to modify or update these Terms and Conditions at any time. Your continued use of the Site after such changes will constitute your acceptance of the revised terms.
9. Governing Law
These Terms and Conditions are governed by and construed by the laws of India. Any disputes arising out of or in connection with these terms shall be resolved in the courts of India.
10. Cancellation & Refund Policy
- Service Cancellation: Clients may cancel services before the project start date. Once a project has begun, cancellation requests are subject to review based on the progress made and resources allocated.
- Refunds: Refunds may be issued for services if cancellation is requested within a specified timeframe or under special circumstances, such as significant service delays attributable to Lectus Innovation LLP. Eligible refunds will be processed within 15 business days to the original payment method.
- Project Scope Adjustments: If there is a need to adjust the project scope, additional charges or refunds may apply depending on the changes made. Clients will be informed of any additional charges before adjustments are implemented.
- Non-refundable Services: Customized solutions and consulting fees are generally non-refundable once work has commenced, as they involve substantial resource dedication.
11. Shipping & Delivery Policy
- Digital Service Delivery: Services, software, or solutions are provided digitally, with delivery timelines agreed upon during project planning. Delivery times may vary based on project complexity and scope.
- Documentation & Updates: Clients will receive digital documentation, progress reports, and any agreed deliverables according to the project milestones.
- Service Delays: If there are unforeseen delays in service delivery, Lectus Innovation LLP will inform clients promptly, providing updates and adjusted timelines as needed.
- Remote Support & Access: Services requiring remote support or system access will be provided through secure and agreed-upon methods, ensuring minimal disruption to client operations.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, contact us at [email protected].